A known support route
Your team knows where to submit requests and who is responsible for reviewing them.
Dependable website maintenance backed by real engineering support.
Website care and maintenance
Keep your business website secure, current and working properly with a clear route for routine updates, technical issues and larger improvements.
01What we handle
Ongoing care for the website your business already relies on.
- Platform, theme and plugin updates where applicable
- Backups and restore checks
- Uptime and availability monitoring
- Security-focused maintenance checks
- Text, image and content updates
- Small layout and page changes
- Form and contact-path testing
- Bug investigation and fixes
- Mobile and browser checks
- Hosting, domain and DNS coordination
- Technical documentation
- Support for custom-built websites by agreement
02Why it matters
A secondary managed service with a clear escalation path.
Safer routine changes
Updates are made carefully, checked and documented rather than applied without a clear process.
Current content and forms
Pages, forms, contact paths and business details can be kept accurate as the company changes.
A route for complex work
When a request needs custom development or a larger improvement, it can be assessed by experienced software engineers rather than left unresolved.
03Supported platforms
Support for established platforms and custom websites.
Peerprise can support WordPress, Webflow, Shopify, Squarespace, Wix and custom-built websites. Support is confirmed after an initial technical review because older, unsupported or heavily customised sites may require a stabilisation project before entering a monthly plan.
04Scope boundaries
Clear boundaries protect both delivery quality and monthly capacity.
Website Care is managed support for an existing site. A routine request is normally a contained content, image, configuration or layout change that can be completed without redesigning a major part of the site or introducing substantial new functionality.
The following are normally scoped separately:
- Full website redesigns
- New website builds
- Large migrations
- New e-commerce functionality
- Complex integrations
- Custom applications
- Large content-entry projects
- Emergency or 24/7 support
05How requests work
A simple workflow for every request.
01 Submit
Send the request through the agreed support channel with the required content or context.
02 Review
Peerprise confirms whether it fits the monthly scope, identifies any risks and communicates the expected delivery window.
03 Deliver
The change is completed, checked and recorded.
04 Confirm
You receive a clear update and any follow-up information needed.
06Related services
Other Peerprise services that often sit alongside website care.
07Common questions
Website care questions
Yes. Peerprise first reviews the platform, hosting, access, update status and any existing technical risks. A stabilisation scope may be recommended before regular support begins.
Still have a question? Tell us what you are trying to get under control.
Discuss Your Project08Next step
Give your website a reliable support route.
Start with a practical review of the current site, access, maintenance status and immediate support needs — or view managed support options.